Run telephone surveys without live interviewers

Run CATI surveys end-to-end with AI voice agents, including skip logic, clarifications, and auto coding, at a fraction of the cost of live interviewers. Call users directly with outbound calling, or use our TCPA-compliant handoff flow.
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50%
Lower cost per complete
15%
Higher completion rate than IVR workflows
2x
Faster time to results
0
Setup, training and supervising costs
Workflow

How it Works

Define your survey
Define your survey, or just upload an existing spec like a Word Document or Qualtrics export.
Test your AI voice agent
Instantly generate an AI voice agent with a phone number, that conducts your survey in an accurate and unbiased manner. Manually speak to your agent and verify its performance.
Run telephone surveys
Run telephone surveys at scale. Contact respondents directly with outbound calling, or use a call center handoff when consent is needed.
Generate results
Receive accurate survey results according to your specification and coding system.
Platform

Fully Featured Survey Implementation

Expert Insights takes a phone survey spec, and automatically surveys respondents with AI voice agents. Support fully featured surveys with complex logic, and instantly get your survey results.

Depending on your use case, Expert Insights's platform may fully or partially replace your call center. Our TCPA-compliant handoff solution uses live agents to collect consent before handing the survey off to an AI agent.
complex survey logic
Our voice agents fully support all standard survey logic features, like branching, skipping, and randomization.
TCPA Compliant Workflow
Use our hybrid human to AI handoff flow and comply with all regulations, while automating phone interactions with AI. Use our full service hybrid solution, or bring your own call center.
Multiple Languages
Run surveys in 15+ supported languages. Automatically detect a respondent's language during a call.
Intelligent probing
Intelligently probe, and maintain an unbiased, consistent survey. Ask open-ended, qualitative questions and aggregate themes.
GET IN TOUCH

Want to learn more?

Reach out to chat and see a free demo! We'll provide an interactive demo of any survey you provide at no cost.
Email
contact@expertinsights.ai
Our Office
548 Market St, San Francisco, CA 94104
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